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Advice

Practical Car Accident Advice

An accident can leave you standing at the roadside trying to make decisions while you are stressed and unsure what to do. Our advice section gives motorists straightforward information about what to do before, during and after an accident.

01

What to do immediately after an accident

Make safety your first priority. Check for injuries, contact the emergency services where necessary, exchange details and take photographs when it is safe.

02

What information should you collect?

Record the other driver's name, address, registration number, insurer details where available and the details of any witnesses. Photograph the vehicles, damage, road layout, signs and surrounding area when it is safe.

03

What if the other driver leaves?

Prioritise safety, record everything you can and report the incident to the appropriate authorities. Keep any reference information you receive.

04

What if the vehicle still drives?

A vehicle can move while still having serious damage. If you are unsure whether it is safe, get advice before continuing to drive.

05

More useful guides

How to deal with a non fault accident, how replacement vehicles work, what to do after a motorway collision, how to photograph accident damage, what happens if your car is written off and what to do after an accident involving an uninsured driver.

Use the advice pages to understand the situation, then contact Prestige First if you need help with the practical arrangements.

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Your insurer may suggest a repairer, but that does not always mean it is your only option. Here are the questions to ask before agreeing.

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Who deals with the insurer after a car accident?

What you need to report yourself, what an accident management company can coordinate, and which information keeps the claim moving.

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