Who deals with the insurer after a car accident?

You should report the accident promptly

Check your policy and notify your insurer within the required time, even if you do not yet intend to claim through it. Give a factual account and keep a copy of the information you provide.

What accident management can coordinate

Where you instruct Prestige First and the relevant service applies, we can help organise recovery, assessment, repair information and communication between the parties involved.

You remain entitled to receive clear explanations and copies of agreements before accepting services such as a replacement or credit hire vehicle.

Keep these details together

A claim generally moves more smoothly when you keep:

• Accident date, time and exact location
• Driver, vehicle and insurer details
• Photographs, dashcam files and witness contacts
• Police reference where applicable
• Repair, recovery and medical documents