What does non fault mean?
It generally means another party is responsible for causing the accident. The final position depends on the circumstances, evidence and any decisions made during the claims process.
You may need more than a repair
After a non fault accident, you may need recovery, a replacement vehicle, repairs and help dealing with the practical side of the claim. Prestige First can help coordinate these areas where appropriate.
Keep records
Keep photographs, witness details, accident references, repair information and communications relating to the incident. Good records can make the process easier to follow.
Speak to Prestige First
Tell us what happened and we can explain the practical options that may be available. We will not expect you to understand insurance terminology before you call.